Business Process Management

For business process management (BPM) to succeed, it typically involves the skilled implementation of a model or methodology that is well communicated and measured against real business benefits. Part of the difficulty in implementing this, is that many industry operations are mature, using processes that have either been working well for decades, or are very new, and so unproven. Changing business processes can be disruptive as well as costly and time consuming.

The need for best-in-class BPM is arguably becoming more urgent in many industries especially where it has become more uncertain. As the operational environment becomes risky, many companies are seeking to identify areas of their business where they can exert more control and where the changes they make will result in a greater degree of certainty. BPM should also take into account, the effective business controls, risk management and assurance in place to meet regulatory requirements and ensure operator competency.

At a high level, an integrated approach embracing processes, people and technology are keys to achieving operational excellence and improvingoverall performance. For companies that are seeking to expand through mergers and acquisitions, BPM supports joint business operations that can quickly leverage synergies and adoptleading practices. And where expansion is via new capital projects, BPM supports the implementation of newprocesses in a timely manner. Financial high performance hinges on process excellence, which impacts both capital and revenue expenditure, and process knowledge has a key role to play in effective knowledge management. Finally, by enabling the fluent articulation of business process supportrequirements, BPM also supports the effective usage of digital technology and enterprise-wide innovation.

SoftNet is well versed with BPM practices; we can work with you to transform your business to be in line with modern and current practices with a bottom line of growing your overall business.